Terms & Conditions Original Proof of Purchase (Invoice Copy) must be provided to claim warranty. Collect invoice / bill Copy for Out of warranty paid cases, diagnosis charges and obligated to pay the same. Ensure data backup and removal of any confidential proprietary or personal information before submitting the device. Also, Customer authorize Flex to access the data of my devise if the same is required to render the Services." Remove Sim cards , memory cards , Sim Tray , & Pouches before submitting the device. Warranty is not applicable for customer induce defects , like water logged & physical damages . In such cases, customer is required to pay diagnosis charges as mentioned in the invoice. This is applicable when the estimation is rejected by customer for RWR (Return Without Repair ) cases. For any customer induced defects , all parts during the repair will be charged as per Out of Warranty policy. Defective Light Swap unit cannot be returned to the End ...
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